Privacy at BillFlowr is designed for trust, clarity, and control.

This Privacy Policy explains how BillFlowr for Creatives (BillFlowr, we, us, our) collects, uses, shares, and protects personal information when you use our website, application, and related services.

Effective date: May 28, 2026

1. Information We Collect

We collect information you provide directly, information generated through product usage, and limited technical information required to operate and secure the service.

Account data: name, email address, authentication details, billing plan, and subscription status.

Workspace content: client details, project details, invoice data, notes, and uploaded/generated document metadata.

Billing and transaction data: payment status and subscription events processed through Stripe.

Usage and device data: IP address, browser type, operating system, session metadata, and diagnostics needed for reliability and fraud prevention.

2. How We Use Information

We use information to provide, maintain, and improve BillFlowr, including:

Creating and managing your account and workspace.
Generating invoices, reminders, and client portal workflows.
Sending transactional emails such as verification, reset, reminder, and billing notifications.
Operating subscriptions, handling invoices, and preventing misuse or fraud.
Complying with legal obligations and enforcing our terms.

3. Legal Bases (Where Applicable)

Where required by law, we process personal data under one or more legal bases: performance of a contract, legitimate interests, legal compliance, and consent for specific optional communications.

4. How We Share Information

We do not sell personal data. We share data only when necessary with trusted service providers and legal authorities.

Infrastructure and database hosting providers.

Payment processors (for subscriptions and billing events).

Email delivery providers for transactional notifications.

Authorities or regulators when legally required.

5. Data Retention

We retain personal data for as long as needed to provide the service, resolve disputes, enforce agreements, and satisfy legal obligations. You may request deletion of your account data, subject to legal or operational limitations.

6. Security

We use layered technical and organizational safeguards to protect data. No system can guarantee absolute security, but we continuously monitor and improve our controls against unauthorized access, loss, or misuse.

7. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to support lawful cross-border transfers.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export your personal data. To exercise these rights, contact us using the details below.

9. Children's Privacy

BillFlowr is not directed to children under 13 (or the equivalent age under local law), and we do not knowingly collect personal data from children.

10. Policy Updates

We may update this policy from time to time. If changes are material, we will provide prominent notice in the app or by email before changes become effective.

11. Contact

For privacy requests and questions, contact us at hello@billflowr.com.

You can also return to the homepage or review our Terms of Service.